Articles

  Can I see some of the websites you host?

No. We respect our clients privacy and we would not be willing to share such details with any...

 Are there any hidden costs or setup fees?

There are absolutely no hidden costs or fees associated with any of our hosting accounts.

 Are you a web hosting Reseller?

No, we own, build & maintain all servers in-house.

 Do you have 24×7 technical support?

Yes, our technical support staff are available 24 hours a day, 7 days a week. Sales, billing...

 Do you have daily backups?

Yes, we perform daily backups on all shared, reseller & managed VPS servers using R1soft.

 Do you offer custom packages?

Yes, we can consider offering you a custom plan. Please contact our Sales Department along with...

 Do you offer discounts for annual or biennial hosting plans?

We do, you can view the pricing options on each hosting type page. We also have various coupons...

 Do you offer upgrade paths if I outgrow my hosting plan?

We do. We offer various upgrade paths for shared hosting plans, reseller hosting plans as well as...

 Do you provide SSH access for my hosting plan?

Yes, this must be requested via support ticket. We do not enable SSH by default as a security...

 Do you provide free SSL Certificates?

We provide free SSL for all shared, reseller plans

 How long does it take to setup my hosting account?

Hosting accounts are typically set up instantly after you have signed up and your payment is...

 How long have you been in business? And can you tell me a little about your company and network?

Please read our Company Information and Data Center Tour page. It contains all the information...

 How many domains can I host on a shared hosting account?

This depends on the hosting plan you choose. We offer multiple hosting plans that can accommodate...

 How to cancel my account?

We need a cancellation request from you to proceed with cancelling your services with us. Also,...

 Web Hosting Migrations

If you require a migration from another web host, we can help! Our staff will coordinate a...

 What control panel do you use and do you have a demo?

We use cPanel, arguably the best control panel system available for the Linux web hosting...

 What hardware do you use for hosting servers?

We currently use Dual E5-2620 v3 processors with DDR4 RAM & 16 Disk RAID10 storage arrays.

 What is Reseller Web Hosting?

Reseller hosting is a form of web hosting that provides an “admin” style dashboard referred to as...

 What is your up time guarantee?

We have a 99.9%+ uptime guarantee, or your money back. Our SLA for outages is 1 days worth of...

 What payment methods do you accept?

We currently accept major credit, debitcards & PayPal.

 Will you migrate my website & hosting account from another provider?

Certainly. Please see the section below titled “Web Hosting Migrations”

 hosting account migration

We will do free account migration from your old web host

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